We understand that there are risks and uncertainties associated with online shopping, so we are happy to accept refunds and exchanges on our products. You can return or exchange the item within 14 days of your purchase.
If you are not 100% satisfied with your purchase, email customer service at email@example.com
✔When is my return not accepted by BeautyProducts?
- When products are not returned within 14 days after delivery.
- Products must not have any damage, dirty spots or unpleasant odors.
- The product or packaging must be returned in its original condition.
✔Who pays the return shipping costs?
If you want to return a product to BeautyProducts, these costs will be for the buyer. Only returns with Track & Trace are accepted. This is important so that we can always see where the return is located.
The returns are at your own risk and we prefer that you send the product with a tracking code.
Make sure to contact us before returning a product so that we can support you during the process to avoid high costs.
✔Steps to follow to return your item:
- Indicate your return in advance via firstname.lastname@example.org
- You will then receive the return form (return is only possible after approval via our email)
- Send the item, including the completed form, in its original packaging to our address
- We cannot credit returns that are not carefully packed / damaged.
- As soon as we have received your return, we will refund the amount within 14 working days if the product is received in good order.
Keep in mind that returning your product is at your own expense and risk!
You do not have to return products that are defective upon receipt. After all, we can no longer put these back into the sale. However, you will simply be refunded the purchase price, including shipping costs. We only ask for confirmation of the defect in the form of one or more photos of the product.
✔Order and delivery
In the first place, we attach great importance to quality and service. But we also want to be able to offer our products at the lowest possible price.
Because we send the products directly to you from the supplier, we can save enormously on transport and storage costs. This ensures that we can offer you a lower price than the competitor. The choice to ship directly from the supplier entails a slightly longer delivery time than you may be used to.
The average delivery time of our products is 7-20. The delivery time of the products may also take a little longer, depending on the country in which you live.